Journal of Scientific Papers

ECONOMICS & SOCIOLOGY


© CSR, 2008-2015
ISSN 2071-789X



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  • General Founder and Publisher:


    Centre of Sociological Research

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    University of Szczecin (Poland)


    Mykolas Romeris University (Lithuania)

     

     
     
    Alexander Dubcek University of Trencín, Faculty of Social and Economic Relations (Slovak Republic)



     
    University of Entrepreneurship and Law, (Czech Republic)

     

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Enhancing Patient Response Time and Hospital Efficiency. Evidence from the Wielkopolska Region (Poland)

Vol. 9, No 3, 2016

Anna Gawrońska-Błaszczyk

Instytut Logistyki i Magazynowania,

Poznan, Poland,

 

 anna.gawronskablaszczyk@

ilim.poznan.pl

ENHANCING PATIENT RESPONSE TIME AND HOSPITAL EFFICIENCY. EVIDENCE FROM THE WIELKOPOLSKA REGION (POLAND)

 

 

Abstract.The research was conducted in three hospitals in the Wielkopolska Region (Poland) with the aim at verifying how implementation of the Automatic Data Capture (ADC) techniques and global GS1 standards in the field of management of medicinal products flow in hospitals can help improve patient response time, quality of healthcare services and hospital efficiency. A special method was used, based on the Business Process Modelling Notation – BPMN, supported with the iGrafx software. The results of the research show that implementation of the ADC techniques and global GS1 standards in selected areas in a hospital can possibly lead to significant qualitative and quantitative changes.

 

Received: December, 2015

1st Revision: March, 2016

Accepted: June, 2016

 

DOI: 10.14254/2071- 789X.2016/9-3/8

JEL Classification: L3, L8

Keywords: hospital efficiency, patient response time, global GS1 standards, Automatic Data Capture, electronic documents, quality of services, patients’ safety.