THE IMPACT AND IMPORTANCE OF STAKEHOLDERS OF THE HEALTH UNITS TO THE MANAGERIAL DECISION-MAKING PROCESS
Vol. 4, No 1a, 2011
THE IMPACT AND IMPORTANCE OF STAKEHOLDERS OF THE HEALTH UNITS TO THE MANAGERIAL DECISION-MAKING PROCESS
Aldona Frączkiewicz-Wronka, Katarzyna Dyaczyńska,
Karolina Szymaniec, Przemysław Kotowski
Abstract. The purpose of this study is to demonstrate practical experience of the managerial decision-making process allowing of the impact and importance of stakeholders of the health units. The empirical evidence, gathered among selected public and private health care units form the region of Silesia, presents different approach to the decision-making process according to the stakeholder’s impact and importance for the entire entity. The study concentrate mainly on public health care units, in view of the importance of its numerous stakeholder groups, as well as special connections, relations and influence they imprint on decision-making process.
Keywords: decision-making process; key stakeholders; health care management; public management; public health care.
JEL Classification: D79, H51, I19.
References
1. Bolesta-Kulunka K.: Decyzje menedzerskie. PWE, Warszawa 2003.
2. Boyne G.A.: Public and private management: what’s the difference? “The Journal of Management Studies” 2002, No. 39(1).
3. Bryson J.M.: What to do when stakeholders matter. Stakeholder identification and analysis techniques. “Public management Review” 2004, Vol. 6, No.1.
4. Curtis R.K.: Problemy spoleczesstwa informacyjnego – Informacja jako towar. Wyzsza Szkola Przedsiebiorczosci i Zarzadzania, Warszawa 1999.
5. D’Aunno T.: Management scholars and public Policy: A bridge too far ? “Academy of Management Journal” 2006, No. 48.
6. Drucker P.F.: What makes an effective executive. Business Harvard Review, Vol. 82,No. 6, June 2004.
7. Freeman R.E.: Strategic management: A stakeholder approach. Pitman, Boston 1984.
8. Griffin R.W.: Podstawy zarzdzania organizacjami. Wydawnictwo Naukowe PWN, Warszawa 2004.
9. Hanna R., Daim T.U.: Decision-making in the service sector – comparison of information technology acquisition between private and public institutes. “International Journal of Innovation and Technology Management”, Vol. 4, No. 1 (2007) 41-58.
10. Jones T., Wicks A.: Convergent Stakeholder Theory. “Academy of Management Review” 1999, No. 24/2.
11. Kozuch B.: Zarzadzanie publiczne. W teorii i praktyce polskich organizacji. Wydawnictwo Placet, Warszawa 2004.
12. Kusnanto H.: Principal-agent and stakeholder approaches in decentralized health care: The Indonesian case. Reaserch paper 198. Takemi Program, Harvard School of Public Health, Boston.
13. Mitchell R.K., Agle B.R., Wood D.D.: Toward a theory of stakeholder identification and salience: defining the principle of who or what really counts. “Academy of Management Review” 1999, No.24(2).
14. Murray M.: Comparing Public and Private Management: En Exploratory Essay. “Public Administration Review” 975, No. 4(35).
15. Nutt P.C.: Comparing Public and Private Sector Decision-Making Practices. “Journal of Public Administration Research and Theory” No. 16.
16. Olszak C.: Wspólczesne komputerowe systemy wspomagania decyzji. „Informatyka” 1999, nr 1.
17. Pavia L.: The era of knowledge in health care. “Health Care Strategic Management” 2001, No.19(2).
18. Pawlowska A.: Zasoby informacyjne w administracji publicznej w Polsce. Problemy zarzadzania. Wydawnictwo Uniwersytetu Marii Curie-Sklodowskiej, Lublin 2002.
19. Penc J.: Decyzje w zarzadzaniu. Wydawnictwo Profesjonalnej Szkoly Biznesu, Kraków 1995.
20. Rainey H.G., Y.H. Chun: Public and private management compared, [w:] Ferlie L., Lynn E., Pollitt C. (red.): The Oxford handbook of public management. Oxford University Press, Oxford 2005.
21. Rainey H.G.: Understanding and managing public organizations. Jossey-Bass, San Francisco CA 2003.
22. Ring P., Perry J.: Strategic Management In Public and Private Organizations: Implications of Distinctive Context and Constraints. “Academy of Management Review” 1985, No.2 (10).
23. Simon H.A.: Decision making and problem solving. “Interfaces” Vol.17, No.5 (Sep.- Oct. 1987).
24. Stabryla A., Trzecieniecki J.: Organizacja i zarzadzanie. Zarys problematyki. PWN, Warszawa 1986.
Aldona Fraczkiewicz-Wronka, Associate
Professor
Public Management Department
The Karol Adamiecki University of
Economics in Katowice
Poland
aldona@ae.katowice.pl
Katarzyna Dyaczynska, MSc
Public Management Department
The Karol Adamiecki University of
Economics in Katowice
Poland
katarzyna.dyaczynska@ae.katowice.pl
Karolina Szymaniec, MSc
Public Management Department
The Karol Adamiecki University of
Economics in Katowice
Poland
szymaniec@ae.katowice.pl
Przemyslaw Kotowski, MSc
Public Management Department
The Karol Adamiecki University of
Economics in Katowice
Poland
pkotowski@o2.pl