Nataliia Aliekperova,

Bogomolets National Medical University,

Kiev, Ukraine,

E-mail: nataliia.aliekperova@nmu.ua

MOTIVATING FACTORS EFFECTING WORK EFFICIENCY OF EMPLOYEES IN UKRAINIAN PHARMACEUTICAL SECTOR

Abstract. The article presents the analysis of extrinsic and intrinsic motivational factors inherent to employees of pharmacies and pharmaceutical organizations in Ukraine. On the basis of literature review on the key motivation theories, motivational factors for employees in the pharmacy sector are defined. The survey of pharmacies’ and pharmaceutical organizations’ employees was conducted; as a result, the most efficient motivators were identified which influence employees’ work efficiency, as well as the frequency of these motivational factors’ use in practical activity. Depending on the impact degree of the determined motivators, the corresponding clusters were developed which enable the formation of optimal motivation schemes for the employees of Ukrainian pharmaceutical sector. Practical recommendations are suggested for managers of pharmacies and pharmaceutical organizations aimed at the efficiency increase of their staff performance and the achievement of corporate goals.

Received: September, 2017

1st Revision: December, 2017

Accepted: February, 2018

DOI: 10.14254/2071-789X.2018/11-1/4

JEL Classification: M12, M52, M59

Keywords: extrinsic and intrinsic motivational factors, motivator, personnel, pharmacies and pharmaceutical organizations, Ukraine