Journal of Scientific Papers


© CSR, 2008-2019
ISSN 2071-789X

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Strike Plagiarism

  • General Founder and Publisher:

    Centre of Sociological Research


  • Publishing Partners:

    University of Szczecin (Poland)

    Széchenyi István University, (Hungary)

    Mykolas Romeris University (Lithuania)

    Alexander Dubcek University of Trencín (Slovak Republic)

  • Membership:

    American Sociological Association

    European Sociological Association

    World Economics Association (WEA)




Social trust and institutional (bank) trust: Empirical evidence of interaction

Vol. 12, No 4, 2019

Anna Buriak,


Sumy State University



Social trust and institutional (bank) trust: Empirical evidence of interaction


Iveta Vozňáková,


Institute of Entrepreneurship and Marketing, University of Entrepreneurship and Law, Prague, Czech Republic


Joanna Sułkowska,


University of Social Sciences, Lodz, Poland


Yana Kryvych,


Sumy State University





Abstract. This paper analyzes the interaction between interpersonal trust (as informal rules and behavior) and trust in banks (as formal rules and institutions) as well as institutional sources of trust. Structural equation modeling and cluster analysis were applied to data from the World Values Survey extracted from the Wave 6 (2010-2014). The results of cross-sectional estimations show complementary view on interaction – a positive link between interpersonal trust and trust in banks. Using cluster method, strong impact of institutional environment (GDP per capita, Education Index, Inequality Index, Rule of Law Index) on the level of interaction has been found. The lowest level of linkages between interpersonal trust and trust in banks is associated with the worst institutional environment, the highest level of impact – with the best institutional environment.


Received: February, 2019

1st Revision: April, 2019

Accepted: October, 2019


DOI: 10.14254/2071-789X.2019/12-4/7

JEL ClassificationA14, G21, G41

Keywords: interpersonal trust, institutional trust, banks, structural equation modeling